During your Stay
Some helpful tips to make the most out of your stay. Please read all SON Foundation House Policies & Procedures before coming to the house. You will receive these in your email confirmation.
CHECK-IN TIME: 6:00 p.m.
Check-in time is anytime AFTER 6:00p.m. on the first night of your reservation. You may come to the house anytime after 6:00p.m. and feel free to go straight to your room. Because you will have already filled out your paperwork to get your door code, no additional paperwork is necessary.
If you need to come earlier on your check in date, it may be able to be accommodated. However, please understand that while you may be able to get into the house, your room may not be ready until after 6:00 p.m.
CHECK-OUT TIME: 10:00a.m.
Please make sure all of your personal belongings are out of your guest room by 10:00 a.m. on your check out day.
A FEW HOUSE RULES
-
Our Resident Assistant live on site and will be available to help you with anything you might need during your stay.
-
No pets are permitted at the SON Foundation House
-
Quiet hours are from 9pm to 8am
-
You are welcome to use the kitchen for making meals during your stay. Food may be stored in the pantry and refrigerators/freezers
-
You may have guests visit you at the house. All visitors must sign in & out on the sign in sheets.
-
You are responsible for cleaning up after yourself in all common areas of the house
-
If you use dishes and utensils in the kitchen, please run the dishwasher, when finished.
-
All personal medications should be kept in your guest room, not in any of the common areas of the house. If you need your medication refrigerated, please contact us for a small room fridge.
SAFETY & SECURITY
This is a top priority for our guests.
The door code you receive, once all paperwork is complete, is yours and only yours. No one else will have this code. Please don’t lose this code or give it out to anyone else. The code is only active for the dates of your reservation. If you have a return visit, we will try our best to keep the code the same for you.
Your door code allows you entry via the southside doors of the house, your guest room, and your guest bathroom. The SON Foundation House has video surveillance in all exterior areas surrounding the house. These are monitored and recorded for your safety.
WHO’S WHO?
Resident Assistant (RA) - The RA lives at the SON Foundation House and is there to help with your needs during your stay. If you are in need of new linens, instructions on how to work the TV, help finding the closest grocery store, or would just like someone to talk to and/or pray with, the RA is there for you.
Guest Care Team Member - You may receive a phone call from one of our Guest Care Team members. Our Guest Care Team is there to help you navigate your stay in Indianapolis, They can help with local area resources (grocery, restaurants, pharmacy), lift up prayer requests, or answer any questions you might have about your stay.
Executive Director (ED) - Denise is the Founder and ED of the SON Foundation. She is available to serve you in any capacity she can. Denise mainly works behind the scenes to make sure reservations go smoothly. You are always welcome to get in touch with Denise with any questions or concerns you may have about your stay. Feel free to contact Denise directly, if you will be coming back to Indianapolis for future treatments. She can easily make a new reservation for you, so you don’t have to do all of the paperwork again.
NEED SOMETHING DURING YOUR STAY?
Text (317)300-5711 or Email info@sonfoundationindy.org to share your request
Did you forget something? Maybe we can help.
-
Maintenance Requests
-
Prayer Requests
-
Help with directions
-
Request a Meal
-
Pastoral Support
-
Clean linens or extra toiletries
-
Suggestions on how to make the experience better
Something else? Let us know and we will do our best to help.
